Omnichannel Management

CrestApps

Provides the Omnichannel Management module for Orchard Core.

Features

Omnichannel Activities

Adds the headless omnichannel contact, campaign, activity, disposition, subject-flow, and channel-endpoint services, permissions, and storage without any administration screens. Its manifest-backed feature ID is CrestApps.OrchardCore.Omnichannel.Activities, and it is categorized as Contact Center. It depends on CrestApps.OrchardCore.Omnichannel, CrestApps.OrchardCore.Users, CrestApps.OrchardCore.ContentFields, CrestApps.OrchardCore.PhoneNumbers, OrchardCore.Contents, OrchardCore.Flows, OrchardCore.Users, CrestApps.OrchardCore.TimeZones, and CrestApps.OrchardCore.Users, so Orchard Core enables those dependencies when this feature is enabled. This description is based on the CrestApps manifest and documentation; in Orchard Core, feature entries are shown in the feature management UI with their description, category, and dependencies.

Omnichannel Management

Adds the omnichannel contact, campaign, activity, disposition, subject-flow, and channel-endpoint administration screens. Its manifest-backed feature ID is CrestApps.OrchardCore.Omnichannel.Managements, and it is categorized as Contact Center. It depends on CrestApps.OrchardCore.Omnichannel.Activities, CrestApps.OrchardCore.Resources, and OrchardCore.ContentTypes, so Orchard Core enables those dependencies when this feature is enabled. This description is based on the CrestApps manifest and documentation; in Orchard Core, feature entries are shown in the feature management UI with their description, category, and dependencies.

• MIT